Does Mattress Firm offer free returns? What's their exchange policy?

What's Mattress Firm returns and exchanges policy? Can you return in-store? How many days do you have to return items to Mattress Firm for a full refund? Do I need a receipt to return my item to Mattress Firm? Do items need to be in new condition?
Returns & exchanges policies rating: 4.5 - 2 ratings

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Yes, Mattress Firm does offer free returns & exchanges.
Knoji Staff
138
Posted Jun 14, 2017

Learn more at mattressfirm.com.

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This user rated Mattress Firm's returns & exchanges policies: 5.0
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Knoji Staff
138
Posted Jun 14, 2017

Yes, Mattress Firm does offer free returns and exchanges for items purchased on their website. You can see more details of their returns policy here.

You might also check out Mattress Firm's homepage for additional pages with information on returns and exchanges.

This user rated Mattress Firm's returns & exchanges policies: 4.0
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Rated 3.9 - 34 reviews

About Mattress Firm

Mattress Firm is a major mattresses company operating the e-commerce site mattressfirm.com. Mattress Firm sells its products and services in the mattresses vertical, offering discounts and promo codes to its customers infrequently. Mattress Firm has good ratings among shoppers on Knoji, with 34 ratings and an average rating of 3.9 stars. Mattress Firm scores very highly compared to other brands in the mattresses industry, providing 14 e-commerce features to better serve its customers.

Mattress Firm's Features Scorecard

Shipping & Returns Policies
Free Returns & Exchanges:
Yes
Mattress Firm offers free returns & exchanges for qualifying orders and customers, according to their free returns & exchanges policies. See policies and program details on their returns & exchanges policies page. Read full answer >>
Free Shipping:
Yes
Mattress Firm offers free shipping on all qualifying orders. Get free delivery on your order from Mattress Firm, program exclusions apply. See details on their free shipping policy page. Read full answer >>
International Shipping:
No
It appears that Mattress Firm may not offer international shipping currently. Read full answer >>
Payment Options
Debit & Prepaid Cards:
Maybe
It appears that Mattress Firm may not accept debit & prepaid cards currently. Read full answer >>
Paypal:
Maybe
It appears that Mattress Firm may not accept PayPal currently. Read full answer >>
Apple Pay:
Maybe
It appears that Mattress Firm may not accept Apple Pay currently. Read full answer >>
Google Pay:
Maybe
It appears that Mattress Firm may not accept Google Pay currently. Read full answer >>
Discount Policies
Promo Codes:
Yes
Mattress Firm supports a promo code box on their website. Check the Mattress Firm promo codes page for the latest coupon codes from Mattress Firm. Read full answer >>
Sales:
Yes
Mattress Firm runs a clearance and promotions page on their website. Check the official Mattress Firm sales page for the latest discounted prices and sales directly from Mattress Firm Read full answer >>
Black Friday Ad:
Yes
Mattress Firm offers Black Friday ad for qualifying orders and customers, according to their Black Friday ad policies. See policies and program details on their Black Friday page page. Read full answer >>
Cyber Monday Ad:
Yes
Mattress Firm offers Cyber Monday ad for qualifying orders and customers, according to their Cyber Monday ad policies. See policies and program details on their Cyber Monday page page. Read full answer >>
Military Discounts:
Maybe
It appears that Mattress Firm may not offer military discounts currently. Read full answer >>
Official Coupons Page:
Yes
Mattress Firm offers their own coupons and promotions page on their website. Check the official Mattress Firm coupons page for the latest offers directly from Mattress Firm Read full answer >>
Student Discounts:
Maybe
It appears that Mattress Firm may not offer student discounts currently. Read full answer >>
Senior Discounts:
Maybe
It appears that Mattress Firm may not offer senior discounts currently. Read full answer >>
Birthday Discounts:
Maybe
It appears that Mattress Firm may not offer birthday discounts currently. Read full answer >>
Customer Service Features
Contact Information:
Yes
Mattress Firm offers contact information for qualifying orders and customers, according to their contact information policies. See policies and program details on their contact information availability page. Read full answer >>
Gift Cards:
Maybe
It appears that Mattress Firm may not offer gift cards currently. Read full answer >>
Customer Reviews:
Maybe
It appears that Mattress Firm may not offer customer reviews currently. Read full answer >>
Social Media Pages:
Maybe
It appears that Mattress Firm may not offer social media pages currently. Read full answer >>
Financing Options
Affirm Financing:
Maybe
It appears that Mattress Firm may not accept Affirm financing currently. Read full answer >>
Afterpay Financing:
Maybe
It appears that Mattress Firm may not accept Afterpay financing currently. Read full answer >>
Klarna Financing:
Maybe
It appears that Mattress Firm may not accept Klarna financing currently. Read full answer >>
Bread Financing:
Maybe
It appears that Mattress Firm may not accept Bread financing currently. Read full answer >>
Website Features
Mobile Apps:
Maybe
It appears that Mattress Firm may not offer mobile apps currently. Read full answer >>
Marketing Programs
Affiliate Programs:
Yes
Mattress Firm offers affiliate programs for qualifying orders and customers, according to their affiliate programs policies. See policies and program details on their affiliate programs page. Read full answer >>
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